When should you updating modem
The following are some common modem manufacturer's sites, listed here for convenience's sake: Selected Modem & Chipset Manufacturer Sites Rockwell/Conexant HCF, HSF Soft56.
Conexant does directly not support modems that use their chipsets.
Whatever the reason, the first thing to do is obtain updated drivers and/or software and/or firmware for your modem to try to improve its performance.
Typically, the drivers, software or firmware for your modem that comes with the modem or with Windows will be out of date. Modem updates are very important if you own a software-based modem.
If your modem did come pre-installed in your computer, or your computer manufacturer would not provide assistance, visit the modem manufacturer's site.
Refer to your modem documentation for the address of the manufacturer's modem support web site.
Look for modem updates in the Support, Download or Drivers section.
If you are unable to find modem updates on your computer manufacturer's site, contact them via e-mail or phone for the location of the modem updates.
On computers with Snow Leopard or Leopard, use Airport Utility 5.6.1, which supports 802.11n models and the original Air Port Express.
Step 1: Identifying your modem If you ever need to contact our support department or update your modem software, you will need to know what kind of modem you have.